Return & Refund Policy

Herm Sprenger N.A. LP – Return & Refund Policy

At Herm Sprenger N.A. LP, we guarantee all of our products to be free of any defective materials and subpar workmanship.

In the event that you are not 100% satisfied with your purchase, we request that that contact the retailer from which you originally purchased the item from to begin the process of exchange or refund.

Please note; you will need to provide proof of purchase and return the defective item prior to your request being processed.

Any product purchased from an unauthorized retail location or website will not be eligible for refund, return, or exchange. 

Any damage determined to be caused by improper use will not be covered.

All returns will not be accepted beyond one year past the date of purchase.